When you’re contemplating canceling your Curology subscription, you are not alone. Many individuals discover that Curology is not the correct match for them, and that is okay. Canceling your subscription is simple, and you are able to do it at any time. On this article, we’ll stroll you thru the steps on do it.
To cancel your Curology subscription, you possibly can both do it on-line or by telephone. When you cancel on-line, you will have to log into your account and go to the “My Account” web page. From there, click on on the “Cancel Subscription” hyperlink. When you cancel by telephone, you will have to name Curology’s customer support quantity at 1-800-551-2079. A customer support consultant shall be ready that can assist you cancel your subscription.
As soon as you’ve got canceled your subscription, you will not be charged for the service. Nevertheless, you will nonetheless have entry to your Curology account and you’ll use any unused merchandise that you’ve got already bought. In case you have any questions on canceling your Curology subscription, you possibly can contact customer support for help.
Recognizing Indicators of Cancellation Eligibility
Earlier than initiating the cancellation course of for Curology, it is important to make sure that you meet the eligibility standards for cancellation. Listed here are some key indicators that point out it’s possible you’ll be eligible to cancel your subscription:
1. Inside the Trial Interval
Curology gives a 30-day free trial interval, permitting you to check their services and products earlier than committing to a subscription. When you resolve inside this trial interval that Curology just isn’t an appropriate match for you, you possibly can cancel your subscription with none penalties or charges.
To find out in case you are nonetheless inside the trial interval, test your subscription begin date and calculate if it has been lower than 30 days since that date. You could find your subscription begin date by logging into your Curology account and viewing your account particulars.
|
Subscription Standing |
Eligibility for Cancellation |
|---|---|
|
Inside the first 30 days of subscription (trial interval) |
Eligible for cancellation with out penalties or charges |
|
After the 30-day trial interval |
Could require fee of a cancellation payment or prorated prices if cancelled earlier than the following billing cycle |
Choosing the Acceptable Cancellation Technique
Earlier than canceling your Curology subscription, it is essential to think about the out there strategies and select the one which most accurately fits your wants. There are two major choices for canceling:
1. Web site Cancellation: You may cancel your subscription instantly via the Curology web site. To do that, log in to your account, navigate to the “My Account” web page, and click on on the “Cancel Subscription” button.
2. Electronic mail or Telephone Cancellation: Alternatively, you possibly can cancel your subscription by contacting Curology’s buyer assist crew through e-mail or telephone. To cancel through e-mail, ship a message to assist@curology.com stating your request to cancel. When you desire to talk to a consultant, you possibly can name 888-674-3504 throughout enterprise hours.
Electronic mail Cancellation Course of
When you select to cancel through e-mail, it is useful to incorporate the next data in your message:
| Necessary Info | Optionally available Info |
|---|---|
| Your full title | Cause for canceling (optionally available) |
| Electronic mail handle related together with your Curology account | Account quantity (if recognized) |
After getting submitted your cancellation request, Curology will course of it inside 24 hours. You’ll obtain an e-mail affirmation as soon as the cancellation is full.
Initiating Cancellation through the Curology App
Canceling your Curology subscription via the app is a simple course of:
- Open the Curology app in your cell gadget.
- Faucet on the “Profile” icon within the backside navigation bar.
- Scroll down and choose “Subscription” below the “Membership” part.
- Faucet on the “Cancel Subscription” button.
- Affirm your cancellation by tapping on “Proceed” within the pop-up window.
Further Notes:
- You may also cancel your subscription through the Curology web site, however the course of is barely totally different.
- Cancellation requests should be made at the least 48 hours earlier than your subsequent billing date to keep away from being charged for the next month.
- In case you have any questions or encounter any points in the course of the cancellation course of, you possibly can contact Curology’s buyer assist crew for help.
Here’s a desk summarizing the steps to cancel your Curology subscription through the app:
| Step | Description |
|---|---|
| 1 | Open the Curology app in your cell gadget. |
| 2 | Faucet on the “Profile” icon within the backside navigation bar. |
| 3 | Scroll down and choose “Subscription” below the “Membership” part. |
| 4 | Faucet on the “Cancel Subscription” button. |
| 5 | Affirm your cancellation by tapping on “Proceed” within the pop-up window. |
Finishing Cancellation over Telephone or Electronic mail
If on-line cancellation is not your cup of tea, fear not! You may bid farewell to Curology through telephone name or e-mail.
Telephone Cancellation
Dial the magic quantity: 1-844-297-0501. Brace your self for a brief journey via the automated menu. Choose the choice to talk to an actual human (who shall be more than pleased to help you).
Electronic mail Cancellation
Craft a heartfelt e-mail to support@curology.com. Specific your want to half methods with Curology and supply your account data. You’ll want to embrace your full title, e-mail handle, and the explanation to your cancellation (optionally available however extremely appreciated).
Instance Electronic mail Format
Pricey Curology Help,
I'm writing to request the cancellation of my Curology subscription. My account particulars are as follows:
* Full Title: [Your Full Name]
* Electronic mail Deal with: [Your Email Address]
* Cause for Cancellation: [Optional]
I respect the time I've had with Curology and want you all the most effective sooner or later.
Sincerely,
[Your Name]
Processing the Cancellation
As soon as you’ve got initiated the cancellation request, your account shall be positioned in a pending cancellation standing. Throughout this era, your subscription will stay energetic, and you will have entry to your account and any unused merchandise.
The precise cancellation date will rely in your subscription kind:
Month-to-month Subscription: Canceled by the tip of the present billing cycle. No proration is supplied.
Annual Subscription: Canceled on the anniversary date of your subscription. Proration is offered as much as 30 days earlier than your renewal date.
The proration quantity for annual subscriptions is calculated primarily based on the variety of days remaining in your subscription time period. You may obtain a refund for the unused portion of your subscription, which shall be credited to your authentic fee methodology.
When you’ve bought any further merchandise (e.g., cleansers, moisturizers) as a part of your Curology subscription, these things will not be included within the cancellation. You may nonetheless be accountable for any remaining stability on these merchandise.
In case you have any questions or issues about your cancellation, you possibly can contact Curology’s customer support crew for help.
Refund Timeline
The refund to your canceled subscription will sometimes be processed inside 7-10 enterprise days. The refund shall be credited to the identical fee methodology you used to buy your subscription.
When you do not obtain your refund inside the specified timeframe, you possibly can contact Curology’s customer support crew for help.
Cancellation Charges
There aren’t any cancellation charges related to canceling your Curology subscription. Nevertheless, if you happen to’re canceling an annual subscription earlier than the tip of your subscription time period, the refund will solely cowl the remaining portion of your subscription.
For instance, if you happen to cancel an annual subscription with 30 days remaining, you will obtain a refund for one month of your subscription.
Further merchandise bought together with your subscription (e.g., cleansers, moisturizers) will not be included within the refund.
| Subscription Kind | Cancellation Date | Refund Eligibility | Proration |
|---|---|---|---|
| Month-to-month | Finish of present billing cycle | No | N/A |
| Annual | Anniversary date of subscription | Proration as much as 30 days earlier than renewal | Sure, for unused portion of subscription |
Verifying Cancellation Standing
After getting accomplished the cancellation course of, it is essential to confirm your cancellation standing, To take action observe these steps:
1. Test Your Electronic mail
After you submit the cancellation type, you’ll obtain a affirmation e-mail from Curology. This e-mail will give you a cancellation affirmation quantity and the date when your subscription shall be canceled. You need to use this data to trace the standing of your cancellation.
2. Contact Buyer Help
If you don’t obtain a affirmation e-mail inside 24 hours, or you probably have any questions on your cancellation, you possibly can contact Curology buyer assist. They may be capable to confirm your cancellation standing and give you any further data you want.
3. Test Your Account
You may also test the standing of your subscription by logging into your Curology account. In case your subscription has been canceled, you will notice a message indicating that your subscription is inactive. You may also view the date when your subscription was canceled.
4. Test Your Financial institution Account/Credit score Card Assertion
Lastly, you possibly can test your checking account or bank card assertion to substantiate that no additional funds have been processed after your cancellation date.
| Cause for Cancellation | Cancellation Interval |
|---|---|
| Subscription not wanted | Cancel anytime earlier than your subsequent scheduled cargo |
| Pores and skin irritation or breakout | Cancel inside 60 days of first cargo for a full refund |
| Different causes | Cancel anytime, however no refunds shall be given |
Dealing with Prices after Cancellation
When you cancel your Curology subscription, you will have excellent prices. To keep away from any confusion or problem, it is essential to know how these prices shall be dealt with.
Prorated Prices
When you cancel your subscription mid-month, you’ll be charged a prorated quantity for the companies you acquired as much as that time. This ensures that you just solely pay for the interval you had been subscribed.
Delivery Charges
In case you have any excellent delivery charges, they are going to be charged to your account after you cancel your subscription.
Refund Coverage
Curology gives a 30-day refund coverage for unused merchandise. When you return any merchandise inside this window, you’ll obtain a refund for the price of the merchandise minus the delivery charges.
Partial Cancellations
When you solely wish to cancel a part of your subscription (e.g., your custom-made cream however not your cleanser), you’ll be refunded for the discontinued portion. Nevertheless, any excellent prices for the remaining gadgets will nonetheless be due.
Further Charges
In some instances, it’s possible you’ll encounter further charges associated to your cancellation. These could embrace:
| Charge | Description |
|---|---|
| Late Cost Charge | When you fail to make a fee on time, it’s possible you’ll be charged a late fee payment. |
| Return Delivery Charge | When you return merchandise after the 30-day refund interval, it’s possible you’ll be accountable for the price of return delivery. |
| Assortment Charges | When you fail to pay excellent prices, Curology could incur assortment charges to get better the debt. |
How you can Reactivate a Curology Subscription
To get your customized skincare again, observe these steps:
-
Log in to your Curology account at curology.com.
-
Click on on the “Account” tab.
-
Scroll right down to the “Subscription” part and click on on the “Reactivate” button.
-
Observe the prompts to enter your fee data and ensure your reactivation.
-
You’ll obtain a affirmation e-mail as soon as your subscription has been reactivated.
Word: In case you have any excellent stability with Curology, you’ll need to pay it earlier than you possibly can reactivate your subscription.
Reactivation Charge:
| Subscription Kind | Reactivation Charge |
|---|---|
| Month-to-month | $4.95 |
| Semi-Annual | $9.95 |
| Annual | $19.95 |
Further Info:
- You may solely reactivate your subscription inside 60 days of cancellation.
- In case you have canceled your subscription greater than 60 days in the past, you’ll need to create a brand new account to subscribe once more.
- Curology doesn’t supply refunds for canceled subscriptions.
Canceling Your Curology Subscription
When you’re not glad with Curology’s skincare merchandise, you possibly can cancel your subscription at any time. Here is how:
- Log into your Curology account.
- Click on on “Account” within the high proper nook of the web page.
- Choose “Subscription” from the menu on the left.
- Click on on the “Cancel Subscription” button.
- Affirm your cancellation by clicking on the “Sure, cancel my subscription” button.
Your subscription shall be cancelled instantly, and you’ll not be charged for any future shipments.
Various Skincare Subscription Choices
When you’re searching for a distinct skincare subscription service, listed below are a number of choices to think about:
Birchbox
Birchbox is a month-to-month subscription field that sends you a curated number of magnificence merchandise from totally different manufacturers. You may select from a wide range of packing containers, together with a skincare-focused possibility.
| Professionals | Cons |
|---|---|
| Personalised packing containers | Costly |
| Number of merchandise | Not all merchandise are high-quality |
Ipsy
Ipsy is a month-to-month subscription field that sends you a bag of deluxe magnificence samples from totally different manufacturers. You may select from a wide range of luggage, together with a skincare-focused possibility.
| Professionals | Cons |
|---|---|
| Reasonably priced | Pattern sizes |
| Number of merchandise | Not all merchandise are full-size |
Facetheory
Facetheory is a subscription service that sends you full-size skincare merchandise from their very own line. You may select from a wide range of merchandise, together with a customized skincare routine.
| Professionals | Cons |
|---|---|
| Personalised routines | Restricted product choice |
| Full-size merchandise | Dearer than different subscription packing containers |
Pores and skin Inc. Customized Blended Serum Service
The Pores and skin Inc. Customized Blended Serum Service means that you can create your individual customized serum primarily based in your pores and skin’s wants. You may select from a wide range of elements, together with hyaluronic acid, niacinamide, and peptides.
| Professionals | Cons |
|---|---|
| Personalised serum | Costly |
| Excessive-quality elements | Requires some information of skincare elements |
Canceling Your Curology Subscription
Canceling your Curology subscription is an easy course of that may be accomplished in a couple of minutes. Observe these steps to cancel your subscription:
1. Register to your Curology account.
2. Click on on the “My Account” tab.
3. Scroll right down to the “Subscription” part.
4. Click on on the “Cancel Subscription” button.
5. Observe the prompts to substantiate your cancellation.
Incessantly Requested Questions on Curology Cancellation
How lengthy does it take for my cancellation to take impact?
Your cancellation will take impact on the finish of your present billing cycle.
Will I obtain a refund for any unused merchandise?
No, you’ll not obtain a refund for any unused merchandise.
Can I cancel my subscription at any time?
Sure, you possibly can cancel your subscription at any time. Nevertheless, you’ll not obtain a refund for any unused merchandise.
What if I’ve a query about my cancellation?
In case you have any questions on your cancellation, you possibly can contact Curology customer support at (800) 570-4391.
10 Further Issues to Know About Curology Cancellation
1. You may cancel your subscription on-line, by telephone, or by mail.
2. When you cancel your subscription on-line, you’ll obtain a affirmation e-mail.
3. When you cancel your subscription by telephone, a customer support consultant will assist you to course of your cancellation.
4. When you cancel your subscription by mail, ship a letter to Curology at: Curology, Inc., 101 Spear St, Suite 310, San Francisco, CA 94105.
5. You’ll proceed to obtain merchandise till the tip of your present billing cycle.
6. You’ll not obtain a refund for any unused merchandise.
7. You may reactivate your subscription at any time.
8. In case you have any questions on your cancellation, you possibly can contact Curology customer support.
9. Curology gives a 60-day money-back assure.
10. You may also cancel your subscription by pausing your account.
How To Cancel Curology
When you’re not glad with Curology, you possibly can cancel your subscription at any time. Here is how:
- Log in to your Curology account.
- Click on on the “My Profile” tab.
- Scroll right down to the “Subscription” part and click on on the “Cancel Subscription” button.
- Observe the prompts to substantiate your cancellation.
Your subscription shall be canceled instantly, and you’ll not be charged for any future shipments.
Folks Additionally Ask
How do I get a refund from Curology?
Curology doesn’t supply refunds for unused merchandise. Nevertheless, if you happen to cancel your subscription inside the first 30 days, you’ll be eligible for a full refund of your first month’s fee.
Can I pause my Curology subscription?
Sure, you possibly can pause your Curology subscription at any time. To take action, merely log in to your account and click on on the “Pause Subscription” button.
How do I contact Curology customer support?
You may contact Curology customer support by e-mail at assist@curology.com or by telephone at 1-855-287-6564.
