Should you’re searching for a option to cancel your Eos Health membership, you have come to the appropriate place. We’ll stroll you thru all the course of, step-by-step, so you will get out of your membership with none trouble.
Earlier than you cancel, it is vital to notice that Eos Health has a number of totally different membership choices. The cancellation course of could fluctuate barely relying on the kind of membership you’ve gotten. Nevertheless, the overall steps are the identical.
First, you will must contact Eos Health customer support. You are able to do this by cellphone, e-mail, or reside chat. While you contact customer support, you will want to offer your account info and the rationale in your cancellation. As soon as you have supplied this info, customer support will course of your cancellation request. Your membership will probably be canceled as of the subsequent billing cycle.
Contacting Buyer Service
There are a number of methods you possibly can contact Eos Health customer support.
By Telephone
The quickest option to cancel your membership is to name Eos Health customer support at 800-899-3667. The customer support consultant will ask in your account quantity and private info to confirm your id. As soon as your id is verified, the consultant will course of your cancellation request and offer you a affirmation quantity.
Please notice that the customer support cellphone line is open seven days per week from 5:00 AM to 9:00 PM PST. Should you name outdoors of those hours, you’ll be prompted to depart a message. A customer support consultant will return your name as quickly as doable.
By E-mail
You can too cancel your membership by emailing Eos Health customer support at customercare@eosfitness.com. In your e-mail, please embody your account quantity, private info, and a quick assertion that you just wish to cancel your membership.
Upon getting despatched your e-mail, a customer support consultant will assessment your request and course of your cancellation. You’ll obtain a affirmation e-mail as soon as your cancellation has been processed.
By Mail
You can too cancel your membership by mail by sending a letter to the next tackle: Eos Health Buyer Service, 21515 Hawthorne Blvd, Ste 350, Torrance, CA 90503. In your letter, please embody your account quantity, private info, and a quick assertion that you just wish to cancel your membership.
Upon getting mailed your letter, a customer support consultant will assessment your request and course of your cancellation. You’ll obtain a affirmation letter as soon as your cancellation has been processed.
In Individual
You can too cancel your membership in particular person at any Eos Health location. To cancel your membership in particular person, you will want to convey your account quantity and private info to the entrance desk. A workers member will course of your cancellation request and offer you a affirmation receipt.
Submitting Cancellation Request
To cancel your EOS Health membership, it’s essential to submit a cancellation request in writing. You are able to do this by:
- Mail: Ship a letter to the next tackle:
- E-mail: Ship an e-mail to memberservices@eosfitness.com with the topic line “Membership Cancellation Request”.
- In-person: Go to any EOS Health location and full a cancellation kind with a workers member.
- Your cancellation request should embody your full identify, membership quantity, and the date you want to cancel your membership.
- EOS Health requires 30 days’ discover for cancellation. Your membership is not going to be canceled till 30 days after your request is obtained.
- In case you have any excellent balances in your account, you’ll be accountable for paying them earlier than your membership may be canceled.
- After your membership is canceled, you’ll not have entry to EOS Health services or providers.
- Get hold of a Switch Type from Eos Health.
- Full the Switch Type along with your and the transferee’s info.
- Submit the finished Switch Type to the Eos Health location the place you maintain your membership.
- Pay the processing price, if relevant.
- As soon as the switch is authorized, the transferee turns into the brand new member and assumes all rights and tasks related to the membership.
- Physician’s notice if you’re canceling resulting from medical causes
- Proof of relocation if you’re transferring out of the realm
- Go to the EOS Health web site. Log into your account and navigate to the “My Membership” part.
- Discover the “Cancel Membership” possibility. Click on on the “Cancel Membership” button or hyperlink.
- Observe the directions. You may be requested to substantiate your cancellation and supply a purpose for canceling.
- Submit your cancellation request. As soon as you have accomplished the steps, your membership will probably be scheduled to be canceled.
| EOS Health Cancellation Division |
|---|
| 4150 Govt Dr, Suite 100, San Diego, CA 92121 |
Necessary:
Understanding Cancellation Coverage
Earlier than canceling your EOS Health membership, it is essential to grasp their cancellation coverage to keep away from any potential charges or costs. EOS Health requires members to offer a 30-day written discover of cancellation. This discover should be submitted in particular person or by licensed mail to your own home membership or company headquarters. It is vital to make a copy of your cancellation request in your data.
Cancellation Charges and Refunds
EOS Health costs a $10 cancellation price for all membership sorts. This price is non-refundable and should be paid in particular person or by mail. Any remaining membership dues or charges will probably be refunded to you inside 30 days of your cancellation date. Nevertheless, in case you have any excellent private coaching periods or different providers paid prematurely, these will not be refunded.
To keep away from paying the cancellation price, you possibly can select to freeze your membership as an alternative. A freeze will briefly droop your membership for a predetermined interval, sometimes 30, 60, or 90 days. Throughout this time, you’ll not have entry to EOS Health services and won’t be charged membership dues. As soon as the freeze interval ends, your membership will probably be mechanically reactivated.
| Freeze Interval | Cancellation Price |
|---|---|
| 30 days | $0 |
| 60 days | $0 |
| 90 days | $0 |
Verifying Cancellation Affirmation
After finishing the required steps to cancel your EOS Health membership, it is essential to confirm the cancellation affirmation to make sure the method has been accomplished efficiently.
Listed below are some methods to confirm your cancellation:
1. E-mail Affirmation:
After submitting your cancellation request, you need to obtain a affirmation e-mail from EOS Health. This e-mail will present particulars concerning the cancellation, together with the efficient date and any relevant charges.
2. Telephone Name:
Should you desire to talk to a customer support consultant instantly, you possibly can name the EOS Health customer support line. They will affirm the cancellation and reply any questions you could have.
3. On-line Account:
Some EOS Health members have entry to a web-based account the place they will handle their membership info. In case you have a web-based account, log in to verify the standing of your cancellation.
4. In-Individual Go to:
You possibly can go to the EOS Health location the place you joined and ask a workers member to substantiate your cancellation. Nevertheless, this technique could not all the time be handy, particularly if the situation is way out of your residence.
5. Detailed Verification Steps:
| Step | Description |
|---|---|
| 1. Examine your e-mail inbox for a cancellation affirmation e-mail from EOS Health. | |
| 2. Evaluation the e-mail to make sure the data aligns along with your cancellation request, together with the cancellation efficient date and any relevant charges. | |
| 3. Should you do not obtain a affirmation e-mail inside 24 hours, contact EOS Health customer support by cellphone to substantiate your cancellation standing. | |
| 4. In case you have an EOS Health on-line account, log in to confirm the cancellation standing underneath “Membership Data.” | |
| 5. If you do not have entry to a web-based account or desire in-person affirmation, go to the EOS Health location the place you joined and ask a workers member to substantiate your cancellation particulars. |
Returning Membership Card and Key Tag
Upon getting accomplished the cancellation course of and your membership has been terminated, it is very important return your membership card and key tag to the gymnasium. This stuff are the property of EOS Health and should be returned to be able to keep away from any charges or costs.
To return your membership card and key tag, you possibly can both go to the gymnasium in particular person or mail them to the next tackle:
EOS Health
[Address]
If you’re mailing your membership card and key tag, please embody a notice along with your identify, account quantity, and cancellation date. This can assist to make sure that your objects are correctly processed and your account is closed.
As soon as your membership card and key tag have been returned, your EOS Health membership will probably be formally canceled. You’ll not have entry to the gymnasium services or providers, and you’ll not be charged any additional charges.
Avoiding Computerized Renewal
Written Discover
Submit a written cancellation discover by way of licensed mail or hand-deliver it to your native Eos Health gymnasium. The discover ought to embody your membership info, the efficient date of cancellation, and your signature. Make a copy in your data.
On-line Cancellation
Some Eos Health gyms supply on-line cancellation by means of their member portal. Log in, navigate to the “Membership” or “Account” part, and observe the on-screen prompts to cancel. Verify your cancellation and save a screenshot or PDF for reference.
Telephone Name
Name Eos Health customer support at 1-800-660-3675. Present your membership info and request to cancel. The consultant will affirm your cancellation over the cellphone and supply a reference quantity. Be aware the date and time of the decision.
In-Individual Go to
Go to your native Eos Health gymnasium and request to cancel in particular person. The workers will ask in your membership info and should require you to signal a cancellation kind. Make sure you receive a written affirmation or receipt in your data.
E-mail Cancellation
Whereas not an formally acknowledged technique, emailing Eos Health customer support (help@eosfitness.com) is an alternate possibility. Embody your membership info, cancellation date, and request for affirmation. Make a copy of the e-mail for reference.
Third-Occasion Billing
Should you’re paying in your membership by means of a 3rd celebration (e.g., checking account, bank card), you will must cancel the automated funds individually. Contact your financial institution or bank card firm to discontinue the recurring costs.
Efficient Date of Cancellation
Your Eos Health membership sometimes ends on the final day of your present billing cycle, except you specify a distinct date. Nevertheless, it is really helpful to permit ample time in your cancellation request to be processed.
Tips on how to Cancel Eos Health Membership
To cancel your Eos Health membership, it’s essential to submit a written request to the membership or ship an e-mail to the customer support division. The request should embody your full identify, membership quantity, and the date you want to cancel. Additionally, you will must pay any excellent stability in your account.
Suspending Membership as an Various
If you’re not able to cancel your membership, you could wish to think about suspending it as an alternative. This can assist you to preserve your membership lively however will cease the automated funds. You possibly can droop your membership for as much as 6 months at a time. To droop your membership, it’s essential to submit a written request to the membership or name the customer support division.
Listed below are some further particulars on how one can cancel or droop your Eos Health membership:
| Motion | Tips on how to do it |
|---|---|
| Cancel membership | Submit a written request to the membership or e-mail customer support. |
| Droop membership | Submit a written request to the membership or name customer support. |
| Pay excellent stability | Pay any excellent stability in your account earlier than canceling or suspending your membership. |
Exploring Membership Switch Choices
If outright cancellation will not be possible, transferring your membership to a different particular person could also be a viable different. Eos Health permits members to switch their membership to a brand new particular person underneath sure circumstances and charges.
To provoke a membership switch, it’s essential to request a Switch Type from the Eos Health location the place you maintain your membership. The shape requires each your and the transferee’s private and speak to info. Eos Health could cost a processing price for the switch, sometimes round $50.
Listed below are the important thing steps concerned in a membership switch:
You will need to notice that membership transfers are topic to the next phrases and circumstances:
| Eligibility | Phrases |
|---|---|
| Membership Length | The membership should have been lively for at the least 30 days earlier than the switch request. |
| Switch Price | A processing price of roughly $50 applies to all membership transfers. |
| Transferee Necessities | The transferee should be at the least 18 years of age, present a legitimate government-issued ID, and full a brand new member orientation. |
| Switch Restrictions | Memberships can’t be transferred to people who’ve beforehand had their Eos Health membership terminated for any purpose. |
| Membership Obligations | The unique member stays accountable for any excellent balances or charges related to the membership till the switch is full. |
Gathering Important Paperwork for Cancellation
To make sure a easy and efficient membership cancellation, it’s essential to assemble all the required paperwork beforehand. Listed below are some key necessities:
Membership Settlement
Find your unique membership settlement or a replica. This doc comprises important info equivalent to your membership particulars, cancellation phrases, and the required discover interval.
Picture Identification
Deliver a legitimate government-issued picture identification, equivalent to a driver’s license or passport. This helps confirm your id and guarantee that you’ve got the authority to cancel the membership.
Proof of Cost
If you’re paying in your membership by way of computerized financial institution funds, convey your financial institution assertion or different proof of fee. This helps display that you’ve got fulfilled your monetary obligations.
Discover in Writing
Put together a written discover of cancellation that features your contact info, membership quantity, and the date you want to terminate your membership. Observe the precise directions outlined in your membership settlement concerning the discover interval and submission technique.
Extra Paperwork
In sure circumstances, further paperwork could also be required, equivalent to:
To facilitate your cancellation request, think about organizing your important paperwork in a structured method. Here’s a prompt grouping:
| Doc Kind | Required |
|---|---|
| Membership Settlement | Sure |
| Picture Identification | Sure |
| Proof of Cost | Sure, if relevant |
| Discover in Writing | Sure |
| Extra Paperwork | As wanted |
Tips on how to Cancel Your EOS Health Membership
Canceling an EOS Health membership may be completed in a number of easy steps. Here is how one can do it:
Be aware: It is vital to notice that EOS Health memberships are topic to a 30-day cancellation coverage. Because of this your membership will stay lively for 30 days after you submit your cancellation request. Throughout this time, you’ll nonetheless have entry to all EOS Health services.
Individuals Additionally Ask About Tips on how to Cancel EOS Health Membership
Can I cancel my EOS Health membership on-line?
Sure, you possibly can cancel your EOS Health membership on-line by following the steps outlined above.
Can I cancel my EOS Health membership over the cellphone?
No, EOS Health doesn’t enable members to cancel their memberships over the cellphone.
How a lot discover do I would like to offer to cancel my EOS Health membership?
EOS Health requires 30 days’ discover to cancel a membership.
Will I be charged a cancellation price?
No, EOS Health doesn’t cost a cancellation price.
